- How do I register for an Apple Certification exam?
- English is not my first language. What options do I have for taking an Apple Certification exam?
- I have a disability that might affect my performance on a certification exam. What accommodations are available?
Apple is dedicated to developing technology that is usable by and accessible to everyone, including people with disabilities. If you are unable to take an Apple Certification exam, either using standard testing equipment or within the standard exam duration, the Apple Certification program is committed to making all reasonable efforts to accommodate you. Please contact your selected test center at least 14 days in advance of your test date. Additional information about special accommodations can be viewed in the Program Policies document at
- How much do certification exams cost?
Exams typically cost US$65-US$200 but are priced according to currency values in specific countries and regions. Certification exam prices are subject to change. In some countries and regions, additional taxes may apply. Beta exams are free. Contact your selected AATC for exact pricing.
- How are exam scores calculated?
Here is some general information about exam scoring:
- There is no penalty for guessing on single answer questions. If you choose an incorrect answer, you simply do not earn credit for that item. No points are deducted for incorrect answers or answers left blank.
- If a question specifies that you must choose a specific number of correct answers, you must choose the exact number of correct answers specified in the question. You will earn credit for each correct answer chosen. No points are deducted for incorrect answers.
- If a question specifies that you must "Select All that Apply, " you do not have to choose the exact number of correct answers specified in the question. You will earn one point for each correct answer chosen. For each incorrect answer that you choose.25 points will be deducted. This prevents candidates from simply selecting all responses.
- How should I interpret my score report?
There are several important pieces of information on the score report:
The score report indicates the time that a candidate finished the exam. A candidate must wait seven 24-hour periods after completing an exam before they are eligible to retake an exam. Please note, Pearson VUE uses Greenwich Mean Time to indicate the exam start and end time, so you may need to adjust to determine the actual end time in your time zone.
Some exams include questions that are worth more than one point as they ask students to select more than one option. So while a score could indicate that a student earned 52 out of 64, the exam might only include 60 questions. A student had the potential to get 64 answers correct, not 64 questions correct.
If you fail a recertification exam, the score report will include information on how you can retake the exam, if you are eligible. If you took the exam in a proctored setting, you should contact your testing center to reschedule.
- What does the score report look like?
The score report details the areas in which a candidate demonstrates technical strength and the areas in which the candidate shows a need for improvement. The report provides a numeric score for overall exam performance.
- What does my numeric score mean?
Apple provides numeric scaled scores on all exams that provide the candidate with some indication of their level of performance on the exam. Apple has worked with customers and testing industry experts to create an exam scale that is consistent across all exams.
- How many points is each item worth?
In most cases, each item is worth one point; however, some questions or question types may be worth more than one point. Apple does not provide information about how many points specific items are worth.
- Is there a penalty for guessing? Are points deducted for incorrect answers?
Points are not deducted for incorrect answers for single answer questions; if you answer incorrectly, you will simply not earn the credit associated with answering correctly. However, for exams with multiple answer questions.25 point is deducted for each incorrect answer. This prevents someone from simply selecting all options to earn the maximum number of points.
- I have taken this exam multiple times and have received the same score every time. Does this indicate an error in the results computation?
No, it does not indicate an error. It is not uncommon for candidates to obtain similar or identical scores on multiple attempts of an exam. Receiving the same score on multiple attempts does not indicate that the program computing the results is in error.
- I scored zero in one of the sections. How is this possible?
You answered all the questions in that section incorrectly.
- I experienced significant delays between some of the questions. Did these delays impact the calculation of my score?
In some cases, you may experience a delay of a few seconds while your next question loads. A delay between questions does not impact the responses you have recorded. Your exam will be scored correctly regardless of delays between questions.
- Where can I find additional information about my areas of weakness?
Although Apple Certification exams provide feedback about the areas where examinees need to develop their skills further, Apple Certification exams are not designed to provide detailed feedback. We encourage you to use the relevant Exam Preparation Guides to identify your strengths and weaknesses.
- What is the most effective way to prepare for an Apple Certification exam?
The content of all Apple end-user exams is strictly limited to the content of the corresponding Apple Pro Training Series books. Students who master the contents of the book should be able to pass the certification exam, whether they attended an instructor-led class or used the book to self-study. Trainer exams may include questions about material outside the scope of the Apple Pro Training Series books. For example, the Trainer exam could include questions from a Train-the-Trainer Podcast, the Apple Certified Trainer Program Guidelines, a white paper, or online tutorials. Trainers are told about any supplementary materials that they are expected to study in their Trainer acceptance email.
- Can I find out how many questions there will be?
The Exam Preparation Guides located on provide information about how many questions will be presented in each section of an exam.
- How much time will I have to complete the exam?
The time varies from one exam to another, but it will not exceed two hours under normal circumstances. In addition to answering the exam questions, you will have time to review instructions and provide comments after the exam is completed. To request the duration of your exam, contact the test center; however, because Apple reserves the right to change the exam content and time at any time, the most accurate information will be obtained if you contact the test center on the day of your exam.
The testing software provides a notification screen before the exam begins that shows the maximum time allowed for answering the questions in that exam. Some candidates may complete the exam before reaching the maximum time.
Apple is dedicated to developing technology that is usable for and accessible to everyone, including people with disabilities. If certification candidates are unable to take an Apple Certification exam within the standard exam duration, the Apple Certification program is committed to making all reasonable efforts to accommodate these candidates.
- What is the most efficient way to use my time during a certification exam?