Certified Manager Certification
The Certified Manager certification is offered in multiple study formats, from self-study to classroom, to fit your specific needs. The 90-hour learning program covers essential tools and principles for quality management practice that is applicable to any industry. Applicants are allowed 15 months to pass the CM exams and earn the CM certification from the Institute of Certified Professional Managers. Successful applicants also earn the privilege to use the "CM" professional credential as a sign of their competency. Participants can apply online at any time by completing the CM application and purchasing program materials.
Why CM Certification?
The Certified Manager certification is the product of a comprehensive job task analysis of the management profession to identify the knowledge, skills, and abilities required for competent performance on-the-job. Upon attaining CM certification, certificants will possess proof of their qualification to manage and lead in the workplace. CM certification empowers certificants to take control of their careers by positioning themselves for advancement.Learning Materials
Applicants prepare for the Certified Manager exams using ICPM's custom developed program materials.
The Certified Manager program materials consist of 90 hours of learning organized into three modules:
Management Skills I:
Foundations of Management
Provides fundamental leadership and management skills and knowledge
- Management Fundamentals
- Manager vs. Leader
- Ethics and Social Responsibility
- The Global Environment
- Managing for Sustainability
- Effective Communication
- Decision Making
- Using Information Technology
- The Legal Environment and Risk Management
- Economics and Business
Management Skills II:
Planning and Organizing
Provides skills and knowledge for improved planning and organizing.
- Planning and Strategy
- Value-Chain Management
- Project Management
- Organizational Structure and Culture
- Building Team and Work Groups
- Human Resource Management
- Workforce Diversity
- Coaching and Feedback
- Networking and Mentoring
- Facilitating Effective Meetings
Management Skills III:
Leading and Controlling
Provides skills and knowledge for improved leading and controlling
- Managing Change
- Conflict, Politics, and Negotiation
- Managing Misbehavior
- Time and Stress Management
- Organizational Control
- Operations Control
- Accounting and Financial Information
- Financial Management
Study Books and E-Learning Center Access
Each module of the Certified Manager Program consists of a printed study book, access to ICPM's e-Learning Center, and a CM certification exam. ICPM's e-Learning Center contains multimedia learning resources such as PowerPoints, quizzes, notes and outlines to reinforce learning and to test your knowledge.
The CM certification, inclusive of learning materials, can be purchased by the bundle-one payment of $745 US dollars + shipping-or by the module-three payments of $265 US dollars + shipping. Applicants that do not desire to purchase ICPM's learning materials can purchase the CM application and three exams for $495 US dollars.Study Formats
Participants have the option to complete the CM certification individually or as part of a group, as described below:
Individual, Self-Directed Online Study
Enjoy the flexibility of studying anytime and anywhere. Enrollment is continuous, allowing applicants to apply online and start right away. A self-directed study agenda is provided to facilitate completion of the CM exams within the 15 months allotted. The CM exams are proctored and may be taken on any computer with reliable internet access. The exams may be scheduled whenever the applicant is ready to test.
Group, Instructor-Led Classroom Study
Benefit from the rich discussion that occurs in a classroom setting. Instructor-led programs are offered by ICPM's Authorized Instructional and Corporate Partners. Instructional Partners include colleges, universities and training organizations worldwide. Each partner's program varies in duration, format and cost. Specific details can be obtained by contacting Instructional Partners directly. Corporate Partners include organizations that sponsor internal trainings exclusively for their employees. These programs utilize trainers and/or senior managers to deliver instruction at the corporate work site. To inquire about initiating a corporate partnership, contact ICPM at firstname.lastname@example.org or call 540-568-3247.CM Exam Specifications
In order to earn the Certified Manager certification applicants must pass 3 multiple choice CM exams.
The three exams that must be passed include:
- Management Skills I: Foundations of Management
- Management Skills II: Planning and Organizing
- Management Skills III: Leading and Controlling
Together all three Certified Manager exams assess essential analytical skills, knowledge and decision-making skills in the following areas:
- The Practice of Professional Management
- Managing in a Global Marketplace
- Communication and Information Technology
- Legal and Economic Influences on Organizations
- Creating Plans and Strategies for Success
- Structuring and Organizing Work Projects and Teams
- Selecting and Training a Diverse Staff
- Maximizing Employee Performance
- Leading and Motivating Others
- Managing Employee Behavior and Conflict
- Establishing and Following Effective Control Standards
- Financial and Accounting Concepts
Taking the CM Exams
Exams are administered through ICPM's e-Learning Center and may be taken on any computer with reliable Internet access. Separate versions of the CM exams are provided for US and international applicants. US exams contain 120 multiple-choice questions, while international exams contain 100 multiple-choice questions (void of US laws and regulations). Each exam is time limited to a maximum of 120 minutes.
CM exams are proctored and should be taken without assistance from others, notes or reference materials. All CM applicants whose applications were approved on or after October 1, 2015 must take proctored exams and may choose to use either an online or in-person proctor. Click on the "Proctoring Requirements" tab for additional proctoring information.
Exam Results and Grading
Test takers receive immediate pass or fail results on-screen and by email. Exams are officially processed on the 16th of each month or the next business day. Detailed feedback that highlights strengths and weaknesses in specific content areas is sent by email after this grading. Test takers who pass the exam can use this feedback to help them address areas of weakness, while those who fail can use the feedback to prepare to retake the exam.
New CMs will receive a CM certification packet, including two copies of their CM certificate. These packets will be sent within 4 weeks after the official results of the third and final CM exam have been sent.Proctoring Requirements